We strive to fulfill orders as quickly as possible. Most orders ship within 1-5 business days. Very large orders or orders containing personalized items may require additional handling time. We'll inform you by email as soon as your order has shipped. Please note that multiple item orders may be shipped separately to ensure quicker delivery.
Our shipping partners include UPS, FedEx, and USPS. Orders placed with Standard shipping are generally delivered within 2-5 business days from the date of shipment dependent on your distance from the shipping warehouse. Please note that One-Day and Two-Day express shipping options apply to time in transit only, and do not necessarily expedite the 1-5 day handling time required to process and pack your order. Tracking details will be provided at the time of shipment.
All mosaics arrive pre-assembled and adhered to a mesh backing for easy installation. We mount our mosaics to cardboard and pad with foam or bubble wrap for protection during shipping. Some large mosaics will arrive in sections to accommodate the shipping box.
Please open and inspect all packages upon delivery. If any damage is revealed, contact us immediately so that we may send a replacement.